NuzlockeVaultThis is a translation of the Spanish original. In case of any discrepancy, the Spanish version prevails.
This page explains how to request the deletion of your account and its associated data in the NuzlockeVault app, developed by MirrorApps.
Do I have an account?
NuzlockeVault only creates an account if you choose to use its online features: online Soul Link or the Google Drive backup. The account is created when you sign in with Google. If you have never used those features, the app has not created any account and none of your data has been stored outside your device.
How to request deletion
Send an email to support@mirrorapps.es following these steps:
- Use this subject line: Eliminar cuenta NuzlockeVault (Delete NuzlockeVault account).
- Send the email from the same Google account you used to sign in to the app, so we can verify that the request is yours.
- You will receive an email confirmation once the process is complete.
Deletion is completed within a maximum of 30 days of receiving the request.
The email opens with the subject already filled in.
support@mirrorapps.es
You can also delete your data yourself
- Leaving a Soul Link room from within the app immediately deletes the data you had shared in that room, without having to delete your account.
- Uninstalling the app (or clearing its data from Android settings) deletes all the information stored on your device: runs, settings and statistics.
- The Google Drive backup is stored in your own Drive, not on our servers. You can delete it at any time from drive.google.com.
What data is deleted and what is kept
| Data | What happens | Timeframe |
|---|---|---|
| Login account: user ID and email address from Google sign-in | Deleted completely | Within 30 days |
| Run data synced in online Soul Link: run name and Pokémon shared with your partner | Deleted completely | Within 30 days |
| Notification ID used to notify your Soul Link partner | Deleted completely | Within 30 days |
| Data stored on your device: runs, settings and statistics | Not on our servers. Deleted when you uninstall the app or clear its data | Immediate |
| Google Drive backup | It is in your own Drive account. You control and delete it | Whenever you decide |
| Advertising data and usage statistics | Kept in aggregate form, without allowing you to be personally identified. You can reset or delete your advertising ID from Android settings | According to Google's retention |
| Pro version purchase history | Kept in your Google Play account. It is managed by Google, not the app, and is needed to restore your purchase | According to Google Play |
You can also read our Privacy Notice.